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Penrose Library

Remote Access to Resources & Services: Home

As we deal with the on-going coronavirus spread, Penrose Library is here to maintain access to library resources for those that stay on campus and those off-campus

Chat reference

Librarians will be available from 9-5 Monday - Friday for help with any reference questions you may have. Please be patient as we may have a higher volume of patrons using our services remotely. If the chat does not appear or work, please don't hesitate to email, or use our contact form.

Coronavirus Information to Stay Informed

Many academic publishers have made any coronavirus articles freely available. Here are some resources to learn more about COVID-19 coronavirus from government and academic sources.

How to spot (and stop!) coronavirus misinformation

Change in Operations

We will make every effort to ensure that students and faculty have access to the information resources they need to complete coursework, finish research, and continue their academic lives.  Our digital collections will be available for use, and reference librarians will be available online to answer questions and provide research guidance. We will be able to receive digital ILL materials. Please check our home page for updated information.

Library Hours: The library is closed until further announcement.

Archives: The archives is closed until further announcement.

Contact Us
  • Chat from 9-5, Monday - Friday
  • Email us or send in a question
  • Call us at 1-833-PENROSE to leave a voicemail that the person managing chat will receive.

Checking out Materials

Beginning Tuesday, July 28th, you can pick up Penrose items from the library front entrance. Here's how it works:

Porch pickup step-by-step
  1. Request items for pickup.
    • Use Sherlock to search for items, sign-in and use the “request for pickup” link in the Get-It box.
  2. Wait for email notification.
    • Staff will pull your items from the shelf, check them out to your account and bag them.
    • You will receive a “ready for pick up” notification by email.
  3. Pickup is available Tuesdays & Wednesdays from 1-3 pm or Thursdays & Fridays from 9-11 am at the front entrance.
  4. Call us when you get here: 509-527-5192.
    • Staff will bring out bagged items on a cart to the designated area on the library porch.
    • Please wear a mask and take your items once staff have moved out of your way.

Details on how Penrose is meeting WA state Curbside COVID-19 requirements can be found here.

Returning Materials

We are extending due dates for library materials.  If you have materials currently checked-out, you should receive a notice with the new dates or they can be found in your library account (accessible via the library’s home page). Please return items to the outside book drop when you are finished with them.

Graduating students have two ways to return checked out library materials. If you are local, return them using the book drop at the Penrose Library entrance. If you are in a different location, please mail them to this address:

Whitman College Penrose Library
345 Boyer Ave.
Walla Walla, WA 99362

The Library will reimburse students for their shipping costs. After we receive a package that is mailed using MEDIA MAIL rate, we will credit your student account. If you need help paying for shipping up-front, please contact Jen Pope ( for options. 

Library Resources Available to You


With the library closed, there are many ways the Library can provide you with expert help and services.

Remote help

Need to fix your thesis citations? Need to access a print resource in Penrose remotely? Ask us! We can be contacted via email or chat. Chat is monitored by reference librarians from 9-5, Monday through Friday. You can start a chat conversation from the link on the library’s home page or the box on the left on this page.

Online Materials and Tools

Remotely, you can still access all of our digital resources, including e-books. For physical materials on our shelves, including reserves, it is likely we can get you a digital version or make scans of a selection of pages from the resource. Feel free to chat or email us and we will work with you to find other means of access.

  • Sherlock Search: Use the filters on the left hand side of the screen to focus on e-books, streaming audio or video, and other online resources.
  • Articles & Research Databases: We have hundreds of databases that provide access to digital articles, video, and more!
    • Subject guides can help you find resources specific to your major/discipline.
    • Off-Campus Access: If you are not on campus, make sure you are logged in with your Whitman ID so that you can access materials. If you have any issues, please do not hesitate to contact us.
  • Interlibrary loan: To the best of our ability, we will be maintaining interlibrary loan for digital materials (article and book chapter scans), though it may take longer depending on our own staffing as well as the availability of staffing at other libraries to provide materials.

Guide to using the library

Special Access to Digital Materials

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